TrustWay Home Watch Frequently Asked Questions
Local Expertise, Unwavering Trust
Welcome to Trustway Homewatch, the professional solution for managing and protecting your unoccupied residence in the Aventura and Sunny Isles area. I understand that your property is a significant asset, and when you are away, you need a partner whose integrity and knowledge are beyond question.
What is a Home Watch service?
Home Watch is a visual inspection of a home or property, looking for obvious issues. Professionals follow a specific and detailed checklist on a regular schedule to check on your home while you are away.
What is included in a typical Home Watch visit?
A visit usually includes a thorough interior inspection. Checklists often cover: checking for signs of water damage, pests, or mold; ensuring all systems (A/C, appliances, plumbing) are functioning; running water in sinks/toilets to prevent dry drains; checking doors and windows for security; and removing mail/flyers to maintain a lived-in look.
What is the difference between a Home Watch service and a house sitter?
A house sitter’s primary job is to live in your home or spend extended time there. A Home Watch service performs scheduled, professional, and documented inspections of your vacant home. I check for leaks, pests, mechanical failures, and security issues using a rigorous checklist and deliver verified reports, protecting your property and complying with potential insurance requirements.
Is TrustWay Home Watch accredited by any professional organizations?
Yes we are, by the National Home Watch Association (NHWA). Accreditation typically requires strict vetting processes, including background checks on principals and verification of insurance and bonding. Additionally, owner Lyna Vaisberg has been designated as a Certified Home Watch Professional based on her training and passing requirements for certification.
Is TrustWay Home Watch licensed, bonded, and insured
Yes, we provide proof of current general liability insurance and bonding. This protects you in case of accidents or damage to your property.
Why do I need a Home Watch service?
An unattended home is vulnerable to problems like water leaks, A/C failures, electrical issues, mold, pests, vandalism, and storm damage. A Home Watch service identifies and addresses these issues early, preventing minor problems.
Do I need a long-term contract?
We use a service agreement that outlines the frequency, duration, and cost of services, and may not require a binding long-term contract.
How often should I schedule visits?
While options like bi-weekly are available, weekly visits are often recommended by professionals for optimal security and maintenance. Some insurance policies may even require a minimum inspection frequency for vacant properties.
What happens if a problem is found?
We will immediately notify you with details and photos of the issue. They will then follow your authorization to coordinate and grant access to qualified, licensed service providers for necessary repairs, preventing further damage.
Do you offer additional services?
Yes, we offer concierge services that can be customized to your needs. These often include: accepting deliveries, coordinating with contractors, preparing your home for arrival, and mail forwarding.
Do you check the home after storms?
We will immediately notify you with details and photos of the issue. They will then follow your authorization to coordinate and grant access to qualified, licensed service providers for necessary repairs, preventing further damage.
How do I get started?
Contact Lyna Vaisberg at 786-797-3774 for a free consultation. We’ll discuss your needs, customize a service plan, and schedule your first inspection.
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